Global WFH study: What people like
'Likes' map: Narrative shape
Each Phrasia map take a unique shape based on the unique combination of statements people make. The center of each map tends to be the "impact zone" most connected with other issues. This map shows that the key benefits of WFH (as seen in the center) are a better use of time, focus, and productivity - on both the work and home fronts.
A large portion of the left half of the map relates to freedom, flexibility and autonomy - a significant and perhaps unexpected source of motivation in the shift to WFH.
Is it risky to trust staff to manage their time? Or riskier not to?
The work from home experiment has resulted in a large increase in flexibility, and related feelings of autonomy. In the rush to WFH at many companies, employees have made their own decisions on how best to get their work done. While reveling in the newfound flexibility of WFH, staff feel they have proven they can manage their newfound freedoms in a responsible and productive way. Many are finding greater meaning in their work - and their lives - through this experience.
This presents two fundamental considerations for companies as they address the rewards and risks of this newfound autonomy:
1. Make a conscious choice to leverage the positive motivators of autonomy, flexibility, and trust.
2. Recognise the risks of technology that attempts to more tightly monitor individual work behaviors: