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The unfiltered voice of Nurses: COVID shifts perception of employers

(Maps viewable on desktop only)

 

Nurses are the one group in healthcare that see it all, and they see it every day.  Care networks and pharmaceuticals companies stand to gain valuable insight by systemically tapping the power of their collective observations.  We mapped a vibrant nurses' forum on Reddit which contains more than 750,000 posts and 35,000+ threads.  Below is a map of a selection of the thread titles alone - focused on topics related to their work environment, amidst the arrival of COVID-19.  

 

 

A spike in posts expressing frustration with hospitals emerged in March, with the onset of COVID-19.   Hover over the "institutions vs nurses" cluster in the map above to read them.  By contrast, over the same time period, their comments on peers, doctors, and patients were roughly unchanged in terms of quantity.  

COVID hasn't changed how nurses comment on patients and co-workers.

Their frustration with employers/institutions has exploded.

 

Are you seeking new ways to satisfy patients, improve performance, and reduce risks?  We help forward-thinking healthcare networks apply systemic, AI-aided hearing to patient and staff surveys, patient forums, drug reviews, clinical testing responses, nurses' forums and news analysis, resulting in actionable insight and measurable results.  Contact us to learn more.

Identify the broader risks and opportunities in healthcare, faster

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